Skip to main navigation menu Skip to main content Skip to site footer

Articles

Vol. 52 No. 1 (2025): CAA2025 Digital Horizons: Embracing Heritage in an Evolving World. Proceedings of the 52nd Conference on Computer Applications and Quantitative Methods in Archaeology

Designing a mobile digital application for the Museum of Asia Minor Culture: Enhancing intangible cultural heritage through digital storytelling

DOI
https://doi.org/10.64888/caaproceedings.v52i1.938
Submitted
January 2, 2026
Published
2026-03-10

Abstract

The Asia Minor Catastrophe of 1922 constituted a major rupture in cultural continuity, leading to forced displacement and the fragmentation of both tangible and intangible cultural heritage. In this context, the Museum of Asia Minor Culture in Aigaleo seeks to preserve and communicate the traditions, memories, and lived experiences of Asia Minor refugees. This study investigates the design and development of a mobile application that employs interactive digital storytelling to document and disseminates Intangible Cultural Heritage (ICH) linked to displacement and refugee memory. A mixed-methods approach was adopted, combining qualitative materials such as oral histories, archival photographs, and museum artifacts—with the design and prototyping of a mobile application using contemporary development frameworks. Digital storytelling techniques guided the integration of multimedia elements, including audio narration, visual content, and interactive pathways, while user-centered design and usability testing involved museum visitors and cultural experts. Evaluation results indicate that the application enhanced visitor engagement, supported contextual understanding of exhibits, and strengthened connections between tangible objects and intangible traditions. The study concludes that mobile digital storytelling can function as an effective interpretive tool for museums, contributing to the preservation, accessibility, and communication of ICH, particularly in institutions with limited resources and audiences seeking more experiential forms of engagement.

References

  1. Abras, C., Maloney-Krichmar, D., & Preece, J. (2004). User-Centered Design. Sage Publications.
  2. Ahmad, Y. (2006). The scope and definitions of heritage: From tangible to intangible. International Journal of Heritage Studies, 12(3), 292–300. https://doi.org/10.1080/13527250600604639
  3. Aikawa, N. (2004). An Historical Overview of the Preparation of the UNESCO International Convention for the Safeguarding of the Intangible Cultural Heritage. Museum International, 56, 137–149.
  4. Behmer, S. (2005). Literature Review Digital storytelling: Examining the process with middle school students.
  5. Bortolotto, C. (2007). From Objects to Processes: UNESCO’S Intangible Cultural Heritage. Journal of Museum Ethnography, 19, 21–33.
  6. Bruner, J. (1991). The Narrative Construction of Reality. http://www.journals.uchicago.edu/t-and-c
  7. Burgess, J. (2006). Hearing Ordinary Voices: Cultural Studies, Vernacular Creativity and Digital Storytelling. Continuum, 20(2), 201–214. https://doi.org/10.1080/10304310600641737
  8. Caló, F., Steiner, A., Millar, S., & Teasdale, S. (2020). The impact of a community-based music intervention on the health and well-being of young people: A realist evaluation. Health and Social Care in the Community, 28(3), 988–997. https://doi.org/10.1111/hsc.12931
  9. Cameron, F., & Kenderdine, S. (2008). Theorizing digital cultural heritage: a critical discourse. Journal of Academic Librarianship, 34(1), 81–81.
  10. Caspani, S., Brumana, R., Oreni, D., & Previtali, M. (2017). Virtual museums as digital storytellers for dissemination of built environment: Possible narratives and outlooks for appealing and rich encounters with the past. International Archives of the Photogrammetry, Remote Sensing and Spatial Information Sciences - ISPRS Archives, 42(2W5), 113–119. https://doi.org/10.5194/isprs-archives-XLII-2-W5-113-2017
  11. Chynał, P., Szymański, J. M., & Sobecki, J. (2012). Using Eyetracking in a Mobile Applications Usability Testing. In LNAI (Vol. 7198). http://www.touch.facebook.com
  12. Couldry, N. (2008). Mediatization or mediation? Alternative understandings of the emergent space of digital storytelling. New Media and Society, 10(3), 373–391. https://doi.org/10.1177/1461444808089414
  13. Dümcke, C., & Gnedovsky, M. (2013). The Social and Economic Value of Cultural Heritage: literature review. www.cultureconcepts.de
  14. Gershon, N., & Page, W. (2001). What Storytelling Can Do for Information Visualization (Vol. 44, Issue 8).
  15. Hassenzahl, M., & Tractinsky, N. (2006). User experience - A research agenda. Behaviour and Information Technology, 25(2), 91–97. https://doi.org/10.1080/01449290500330331
  16. International Organization of Standardization. (1991). Software engineering-Product quality-Part 1: Quality model.
  17. ISO. (1998). Ergonomic requirements for office work with visual display terminals (VDTs) — Part 11: Guidance on usability. https://www.iso.org/obp/ui/#iso:std:iso:9241:-11:ed-1:v1:en
  18. ISO. (2018). Ergonomics of human-system interaction — Part 11: Usability: Definitions and concepts. https://www.iso.org/obp/ui/#iso:std:iso:9241:-11:ed-2:v1:en
  19. Konstantakis, M., & Caridakis, G. (2020). Adding culture to UX: UX research methodologies and applications in cultural heritage. Journal on Computing and Cultural Heritage (JOCCH), 13(1), 1-17.
  20. Konstantakis, M., Christodoulou, Y., Aliprantis, J., & Caridakis, G. (2022). ACUX recommender: A mobile recommendation system for multi-profile cultural visitors based on visiting preferences classification. Big Data and Cognitive Computing, 6(4), 144.
  21. Konstantakis, M., Christodoulou, Y., Alexandridis, G., Teneketzis, A., & Caridakis, G. (2022). ACUX Typology: A Harmonisation of Cultural-Visitor Typologies for Multi-Profile Classification. Digital, 2(3), 365-378.
  22. Konstantakis, M., Michalakis, K., Aliprantis, J., Kalatha, E., Moraitou, E., & Caridakis, G. (2018, July). A methodology for optimised cultural user personas experience-CURE architecture. In Proceedings of the 32nd International BCS Human Computer Interaction Conference. BCS Learning & Development.
  23. Koutsabasis, P., Gardeli, A., Partheniadis, K., Vogiatzidakis, P., Nikolakopoulou, V., Chatzigrigoriou, P., & Vosinakis, S. (2021). Field Playtesting with Experts’ Constructive Interaction: An Evaluation Method for Mobile Games for Cultural Heritage. IEEE Conference on Computational Intelligence and Games, CIG, 2021-August. https://doi.org/10.1109/CoG52621.2021.9619049
  24. Kurin, R. (2004). Safeguarding Intangible Cultural Heritage in the 2003 UNESCO Convention: a critical appraisal. Museum International, 56, 66–77.
  25. Lambert, J. (2013). Digital Storytelling: Capturing lives, Creating Community (4th ed.). Routledge. www.routledge.com/cw/lambert
  26. Lekakis, S., & Dragouni, M. (2020). Can cultural economy be social? Discussing about the rural heritage of Greece. Greek Review of Social Research, 155, 99–120. https://doi.org/10.12681/grsr.24827
  27. Lenzerini, F. (2011). Intangible cultural heritage: The living culture of peoples. European Journal of International Law, 22(1), 101–120. https://doi.org/10.1093/ejil/chr006
  28. Lewis, J. R. (2018). The System Usability Scale: Past, Present, and Future. International Journal of Human-Computer Interaction, 34(7), 577–590. https://doi.org/10.1080/10447318.2018.1455307
  29. Liu, X., & Li, M. (2020). Safeguarding intangible cultural heritage to promote mental healthcare in China: Challenges to maintaining the sustainability of safeguarding efforts. International Journal of Social Psychiatry, 66(3), 311–313. https://doi.org/10.1177/0020764020904752
  30. Markellou, M. (2023). Cultural Heritage Accessibility in the Digital Era and the Greek Legal Framework. International Journal for the Semiotics of Law, 36(5), 1945–1969. https://doi.org/10.1007/s11196-023-10027-w
  31. Min, Z., Jie, Z., Xiao, X., Mengyuan, Q., Youhai, L., Hui, Z., Tz-Hsuan, T., Lin, Z., & Meng, H. (2020). How destination music affects tourists’ behaviors: travel with music in Lijiang, China. Asia Pacific Journal of Tourism Research, 25(2), 131–144. https://doi.org/10.1080/10941665.2019.1683046
  32. Nielsen, J. (2005, January 16). Durability of Usability Guidelines. https://www.nngroup.com/articles/durability-of-usability-guidelines/
  33. Nikolarakis, A., & Koutsabasis, P. (2024). Mobile AR interaction design patterns for storytelling in cultural heritage: a systematic review. Multimodal Technologies and Interaction, 8(6), 52.
  34. Norman, D. (1988). The Design of Everyday Things.
  35. Norman, D., & Nielsen, J. (1998, August 8). The Definition of User Experience (UX). https://www.nngroup.com/articles/definition-user-experience/
  36. Ntagiantas, A., Konstantakis, M., Aliprantis, J., Manousos, D., Koumakis, L., & Caridakis, G. (2022). An augmented reality children’s book edutainment through participatory content creation and promotion based on the pastoral life of psiloritis. Applied Sciences, 12(3), 1339.
  37. Peña, K. I. C., Jaramillo, Y. A. M., & Peña, A. M. C. (2023). Instruments for the Legal Protection of Digitized Cultural Heritage in Colombia. International Journal for the Semiotics of Law, 36(5), 1925–1944. https://doi.org/10.1007/s11196-023-09980-3
  38. Petronela, T. (2016). The Importance of the Intangible Cultural Heritage in the Economy. Procedia Economics and Finance, 39, 731–736. https://doi.org/10.1016/s2212-5671(16)30271-4
  39. Pujol, L., Roussou, M., Poulou, S., Balet, O., Vayanou, M., & Ioannidis, Y. (2012). Personalizing interactive digital storytelling in archaeological museums: the CHESS project. www.chessexperience.eu
  40. Robin, B. R. (2008). Digital storytelling: A powerful technology tool for the 21st century classroom. Theory into Practice, 47(3), 220–228. https://doi.org/10.1080/00405840802153916
  41. Roto, V., Law, E., Vermeeren, A., & Hoonhout, J. (2011). USER EXPERIENCE WHITE PAPER: Bringing clarity to the concept of user experience. www.allaboutux.org/ux-definitions
  42. Sadik, A. (2008). Digital storytelling: A meaningful technology-integrated approach for engaged student learning. Educational Technology Research and Development, 56(4), 487–506. https://doi.org/10.1007/s11423-008-9091-8
  43. Schrepp, M., Hinderks, A., & Thomaschewski, J. (2017). Construction of a Benchmark for the User Experience Questionnaire (UEQ). International Journal of Interactive Multimedia and Artificial Intelligence, 4(4), 40. https://doi.org/10.9781/ijimai.2017.445
  44. Smith, L. (2020). Uses of heritage. Encyclopedia of global archaeology, 10969–10974.
  45. Smith, L., & Akagawa, N. (2009). Intangible Heritage.
  46. Trichopoulos, G., et al. (2021). Augmented and personalized digital narratives for Cultural Heritage under a tangible interface. 2021 16th International Workshop on Semantic and Social Media Adaptation & Personalization (SMAP). IEEE.
  47. Tullis, T., & Albert, B. (2013). Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics (Second Edition).
  48. UNESCO. (2003). Text of the Convention for the Safeguarding of the Intangible Cultural Heritage. https://ich.unesco.org/en/convention
  49. Vosinakis, S., & Koutsabasis, P. (2025). Conveying Intangible Cultural Heritage Via Mixed-Reality Installations in Museums: Reflections from Three Case Studies. In Interactive Media for Cultural Heritage (pp. 3-26). Cham: Springer Nature Switzerland.
  50. Wagner, A., & de Clippele, M. S. (2023). Safeguarding Cultural Heritage in the Digital Era – A Critical Challenge. International Journal for the Semiotics of Law, 36(5), 1915–1923. https://doi.org/10.1007/s11196-023-10040-z
  51. Weichbroth, P. (2019). A mixed-methods measurement and evaluation methodology for mobile application usability studies. Communication Papers of the 2019 Federated Conference on Computer Science and Information Systems, 20, 101–106. https://doi.org/10.15439/2019f299
  52. Weichbroth, P. (2020). Usability of mobile applications: A systematic literature study. IEEE Access, 8, 55563–55577. https://doi.org/10.1109/ACCESS.2020.2981892
  53. Yang, Y. T. C., & Wu, W. C. I. (2012). Digital storytelling for enhancing student academic achievement, critical thinking.; Learning motivation: A year-long experimental study. Computers and Education, 59(2), 339–352. https://doi.org/10.1016/j.compedu.2011.12.012
  54. Δασκαλάκη, Α., & Κουτούλιας, Γ. (2017). Μουσείο Μικρασιατικού Πολιτισμού Αιγάλεω: Σύντομος Οδηγός. Σύλλογος Μικρασιατών Αιγάλεω «Νέες Κυδωνίες».
  55. Δραγούνη, Μ. (2022). Η αποτίμηση της πολιτιστικής κληρονομιάς: Μια ανάλυση των οικονομικών εργαλείων και των περιορισμών τους. Επιθεώρηση Κοινωνικών Ερευνών, 3–31. https://doi.org/10.12681/grsr.30814